How do I clean my phone from viruses?

Clean iPhone from viruses

iPhone and iPad devices are characterized by their rare exposure to viruses ,as these devices run the iOS operating system, which prevents downloading applications except through the official store, which prevents harmful applications from infecting the iPhone or iPad of any kind. Viruses, and another thing that makes the iPhone vulnerable to infection rare is that the applications of this phone work according to what is known as a sandboxed mode, which prevents applications installed on the device from accessing the data of other applications or hacking the operating system in which the device is running.

iPhone devices can be infected with any kind of different types of malware such as viruses or even maleware when what is known as jail broken is done to the device, where some users do this to allow downloading applications from unauthorized sources. Officially, In the event that the iPhone is infected with any kind of malware, there are many procedures that must be taken to clean the device permanently from viruses, including the following:

Determine which app is infected with the virus

The first option to clean the iPhone from viruses is to identify the application infected with the virus; This is by noting that problems occur to the device when running a specific application, and when selecting the application, it must start by trying to update it from the official application store; Where the update may help resolve the virus removal from the application, and in the event that this is not successful, the application must be completely removed from the device.

Read More: How to Remove viruses from the phone

Reboot the device

The option to restart the device is one of the options to solve any technical problem across electronic devices; Therefore, restarting the device may solve the problem of viruses on the iPhone and get rid of them, and the iPhone can be restarted by following the following steps:

• Click and hold the Power Button, which is located on the right, left, or top side of the device, depending on its type.
• Hold the power button until a slider appears on the device screen.
• Press the slider button titled Slide to Power Off.
• Press the power button again and wait for the device to restart again.
• Enter your iPhone passcode or use your fingerprint to access the device again.

Clear browser history

Clearing the data of the Safari browser on the iPhone can help get rid of viruses on the device, especially those that cause pop-ups in the browser, and the following steps explain how to clear the data of the Safari browser on the user’s iPhone:

• Open the Safari browser on the iPhone.
• Go to the Settings menu in the browser.
• Scroll down and click on the Safari tab.
• Click on the Clear History and Website Data option.

Restore a previous backup

It is possible to resort to restoring a previous clean backup of the device that was taken when the device was not infected with any kind of malware, [6] and the following steps explain how to restore a backup that was previously made through the iCloud service :

• Go to the Settings menu on the iPhone.
• Click on the General option.
• Choose the Reset option.
• Click on Erase All Content and Settings.
• Enter your iPhone passcode.
• Click on Erase iPhone.
• Follow the onscreen instructions to wipe the iPhone.
• Click on Restore from iCloud Backup. Enter the user’s Apple ID, and the password associated with it.
• Click on the Next button, then click on the “Agree” option.
• Choose the backup you want to restore.

Restore factory settings

This option is the last step that can be used if all the previous options fail to clean the device of viruses, and the device can be returned to factory settings by following the following steps:

• Go to the Settings menu on the iPhone.
• Click on the General option.
• Choose the Reset option.
• Click on Erase All Content and Settings.

Clean Android phone from viruses

Android phones are more vulnerable to infection with viruses and malware, as Google allows users of Android phones to download applications from sources other than the official Google Play Store and there are many procedures that can be followed to clean the phone that works Android system from viruses, including the following:

Install an antivirus app

The Google Play App Store contains many different antivirus programs that can be used to clean the device from viruses on it,and there are many different applications that can be installed via Android devices to get rid of viruses, and among these applications The following:

• Avast application.
• Application.
• McAfee Security & Power Booster app.
• Bitdefender Antivirus application.
• Trend Micro Mobile Security app.
• Kaspersky Mobile Antivirus application.
• Norton Security and Antivirus application.
• Avira Antivirus Security application.
• Sophos Free Antivirus and Security application.
• CM Security Antivirus application.

Remove suspicious apps

Can clean up the phone device running Android by removing any applications suspected to be responsible for the presence of viruses in the user ‘s phone, and to accomplish this must restart your phone in the operating mode Safe as this situation restricts applications and prevents it from damaging the device ,The following steps explain how to activate safe mode on the phone and then remove suspicious applications while it is active:

• Hold down the power key on the Android phone until a screen appears with the power options.
• Press and hold the Power off button until the Reboot to safe mode screen appears.
• Click on the OK button that appears on the Restart in Safe Mode screen.
• Go to the Settings menu on the phone.
• Click on the Apps option.
• Search for applications that the user suspects to be the reason for infecting the device with viruses, then click on the desired application.
• Click on the “Uninstall” option, and if this button is not activated, you must go through the settings menu to the “Settings” option, then click on the “Device administrators” option, then remove the application to be deleted from the device.
• Restart the device in the usual way by pressing and holding the Power button, then clicking on the Restart option.

Factory reset

Factory reset is used as a last option to clean the Android phone from viruses, by following the following steps:

• Take a backup of your Android phone.
• Open the Settings menu on the phone.
• Click the search lens icon at the top of the settings screen.
• Type the search command (reset) into the search box that appears on the screen.
• Click on Factory Data Reset, or click on Erase all data, as the two options may appear differently depending on the device.
• Click on the option that says reset the phone to factory settings, such as Factory Data Reset or Erase all data.
• Scroll down and tap Reset or tap Delete all data.